Phone: +61 2 9959 2900
Fax: +61 2 9959 2999
Email: [email protected]
Please note prior to submitting to us of your claim.
There are number of steps which must be taken immediately:
1. Report the incident to Omnisure by telephone, online, facsimile or email, wherever practicable, within 24 hours of the incident.
2. Regardless of whether or not the claim has been reported or a loss assessor appointed, you must immediately do whatever is necessary to prevent further loss of life or property damage. For example:
3. Whatever the circumstances of the incident, DO NOT ADMIT LIABILITY EVEN IF YOU THINK YOU ARE AT FAULT.
Your Insurer is entitled to deny a claim or pay a reduced amount if statements made by you or your employees prejudice the Insurer’s position.
It is impossible to give guidelines for procedures to follow in every claim, simply because of the nature of accidents –
However, the above general procedures can be relied upon to cover most circumstances.
NIBA is a not for profit organisation that is the national voice of insurance brokers in Australia, advocating for insurance consumers. It neither sells insurance products or represents insurance companies, but is the national trade association for licensed life and general insurance brokers in Australia.
Accident & Health International UW, Pty Ltd, ACE Insurance Limited, AFA Pty Ltd, Allianz Australia Insurance Limited, Allianz, Worldwide Care, Ansvar Insurance Ltd, Arena Underwriting Australia Pty Ltd, ARGIS Limited, Associated Marine Insurers, Agents P/L, Atradius Credit Insurance, Axis Specialty Australia, Brooklyn Underwriting Pty Ltd, Calliden Insurance Limited, Cemac Pty Limited, CGU Insurance Limited, CGU Professional Risks Insurance, Chartis Australia Insurance Limited, CHU Underwriting Agencies Pty Ltd, Chubb Insurance Company Of, Australia Limited, Austagencies Pty Ltd T/As Cinesure, Club Marine Limited, Connect Liability Solutions Pty Ltd, Dawes Underrwiting Australia Pty Ltd, Dual Australia Pty Ltd, Global Transport & Automotive Ins.Solutions,Great Lakes RE(UK) PLC T/A GreatLakes Aus, Indemnity Corporation Pty Ltd, Latitude Underwriting, Interruption Underwriting Agencies, JUA Underwriting Agency Pty Ltd, Liberty International Underwriters, Lloyds Australia Limited, Lumley General, Mansions of Australia Ltd, MB Insurance Group Pty Ltd, Mechanical and Construction Insurance Pty Ltd, Miramar Underwriting Agency Pty Ltd, Nautilus Marine Insurance Agency Pty Ltd, Newline Underwriting, Management Ltd, Pen Underwriting, PICC Property & Casualty Company Limited, P.I. Direct Insurance,, Professional Risk Underwriting Pty Ltd, Protecsure Pty Ltd, QBE Insurance (Australia) Limited, QUS PTY LTD, Rapid Solutions Pty Ltd, Rentsure Pty Ltd, Ryno Insurance Services, Sports Underwriting Australia Pty Ltd, Sterling Insurance Pty Limited, Strata Unit Underwriters, Tenfour Transport Insurance Services, Trident Underwriting, Underwriting Agencies of Australia Pty Ltd, Vehicle, Hire Insurance Pty Ltd, Vero Insurance Limited, Willis Australia Limited, W.R. Berkley Insurance Australia, Winsure Insurance Group, Zurich Australian Insurance Limited, Vero Enterprise.